FAQ

Yes. We offer a curated selection of in-stock pieces for fast delivery, as well as custom-order furniture tailored to your exact style, fabric, and finish preferences.

Absolutely. Every piece we carry is proudly made in the USA by skilled American craftsmen.

We focus on high-end, rustic, heritage-style furniture that blends timeless design with premium materials.

We accept debit cards, credit cards, cash, and offer financing options for qualifying customers.

Full payment is required upfront for all purchases, including custom orders.

Yes. We provide financing options to make it easy to invest in the perfect furniture for your home. Contact us for details.

Yes. We offer nationwide shipping for most of our products.

For in-stock items, delivery typically takes up to 2 weeks. For custom orders, please contact us for an estimated delivery timeframe.

Yes. We can facilitate a white-glove delivery service for an additional fee. Please call for more details.

Please contact us directly to discuss returns.

Custom and special orders are non-refundable.

Return shipping details will be discussed when you contact us about a return.

Yes. Warranty coverage varies by manufacturer—please contact us for specific details.

Yes. Contact us for care and maintenance recommendations to help protect your furniture investment.

No, we do not sell protection plans or care products at this time.

Visit us at:

Old Fort Furniture

7606 Fort Chaffee Blvd, Fort Smith, AR 72916

Open Monday – Saturday, 9 AM – 6 PM

Appointments are recommended for design consultations, but walk-ins are always welcome.

You can reach us by phone or email for the fastest response.